Refund / Return & Cancellation Policy – Edgecomm
At Edgecomm, we are committed to providing high-quality ecommerce consulting services. To ensure clarity and transparency, please review our refund policy below.
Eligibility for Refunds
We offer refunds under the following conditions:
Refund requests must be submitted within 24 hours of enrollment in our services.
Refunds apply only to the initial payment made during enrollment.
How to Request a Refund
To request a refund:
Email us at support@edgecomm.com within 24 hours of enrollment.
Include the following details in your email:
Full Name
Email used during enrollment
Payment Transaction ID
Reason for refund request
Processing of Refunds
Refunds will be processed within 7 business days from approval.
Amount will be credited to the original payment method used at enrollment.
Non-Refundable Conditions
Refunds will not be granted if:
The request is made after 24 hours of enrollment.
Services have been partially or fully delivered (consultations, work, access, or onboarding provided)